Last Updated: January 15, 2026
1. Introduction
This PRIVACY POLICY discloses the privacy practices for Feeltix.com. It applies solely to information collected by this website ("Site", "we", or "us"). We want you to be informed and comfortable with respect to your privacy when you use our Site.
This Privacy Policy covers our collection, use, and disclosure of your personal information that may be collected when you are on the Site and/or when you use our services. By providing personal information to the Site, you expressly consent to the collection, use, disclosure, and retention of your personal information in accordance with this Privacy Policy, along with the terms set forth in our Terms & Conditions.
2. What Information We Collect
We may collect and process the following data about you:
- Information You Provide Directly to Us: We may collect information that you voluntarily provide if you request or purchase tickets via the Site. To purchase tickets, you must provide us with personal information including, but not limited to, your name, address, email address, telephone number, and payment information.
- Note on Payment Data: We do not process your credit/debit card information directly; we use a third-party payment processor. We do not store your full credit/debit card number, expiration date, or security code. We only store details related to the type of card used, the date, and the amount of the purchase.
- Details of Your Visits: We may collect details of your visits to the Site, including traffic data, location data, weblogs, IP address, and the content you viewed.
3. How We Use and Disclose Your Information
- Order Processing: Our Site, the Ticket Seller (the entity listing the tickets), and/or our third-party service providers (fulfillment partners) will use your information to process your transaction, ship tickets, and provide customer service.
- Communication: We will use your information to respond to inquiries and send transaction updates (e.g., order confirmation, ticket delivery).
- Marketing: Unless you opt-out, we may use your personal information to provide you with marketing communications about ticket specials or new events.
- Third Party for Order Fulfillment: We share your information with trusted third-party partners solely to fulfill your order (e.g., ticket transfer or shipping). We require these parties to maintain the confidentiality of your data.
- Fraud Prevention: We employ technology to identify suspicious transactions to prevent fraud. We may share information with third parties or law enforcement if a transaction is deemed fraudulent.
- Legal Requirement: We will disclose information if required by law, subpoena, or to protect our rights.
4. How Long Do We Keep Your Personal Information
We keep personal information for as long as it is needed based on the purpose(s) for which it was collected, or as long as you have a registered account on our Site, or as required by legal obligations (e.g., tax and accounting records).
5. How We Use Cookies and Other Tracking Technologies
Our Site uses cookies to enhance your experience, analyze performance, and provide personalized advertising.
- Strictly Necessary Cookies: Required for the Site to function (e.g., secure login, shopping cart).
- Analytical Cookies: Help us count visitors and see how they move around the Site.
- Targeting/Advertising Cookies: Record your visit to make advertising more relevant to your interests.
- Third-Party Providers: We work with service providers (such as Google, Microsoft, etc.) who may use cookies to collect information about your activity on our Site to provide measurement services and targeted ads. You can opt-out of targeted advertising by visiting aboutads.info/choices.
6. Security
To secure your information, we have put in place commercially reasonable physical, electronic, and managerial procedures. However, the transmission of information via the internet is not completely secure, and transmission is at your own risk.
7. Users of Legal Age of Majority Only
Our Site is intended only for those who have reached the legal age of majority (18 years of age). We do not knowingly collect information from children under 13.
8. Opt-Out of Marketing Emails and SMS
- Email: You may opt-out of receiving marketing emails by clicking the "unsubscribe" link in the footer of any promotional email.
- SMS: If you receive marketing text messages, you may opt-out by replying "STOP".
9. Consumer Privacy Rights under U.S. State-Specific Laws
If you are a resident of certain U.S. states (such as California, Connecticut, Colorado, Virginia, or Utah), you may have specific rights regarding your personal data, including:
- The right to know what personal information we collect and share.
- The right to request deletion of your personal information.
- The right to correct inaccurate personal information.
- The right to opt-out of the sale or sharing of personal information.
How to Submit a Request: To exercise your privacy rights, please contact us via email. Since we act as a marketplace partner, we may coordinate with our fulfillment providers to process your request regarding transaction data.
Email: [email protected] Please include "Consumer Privacy Rights Request" in the subject line.
10. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected] Website: feeltix.com